Last updated: 12 August 2026
Our contact details
Business name: Juliana Campos Pilates Studio
Name: Juliana Campos
Address: 18 Egerton Gardens Mews, SW3 2EH
Phone: 07528 270 382
Email: julianacampospilates@gmail.com
Website: julianacampos.co.uk

The personal information we collect
When you contact us through our website, we may collect and process the following personal
information:

• Your name

• Your email address

• Your telephone number

• Any other information you choose to include in your enquiry
   

We only ask for information that is reasonably necessary to respond to your enquiry and provide information about our Pilates services.
How we get your personal information and why we have it

Most of the personal information we process is provided to us directly by you when you:

• Complete a contact form on our website; or

• Contact us using the contact details provided on our website.
   

We use this information to:

• Respond to your enquiry;

• Contact you regarding Pilates classes and services you have asked about;

• Arrange or discuss Pilates sessions where requested; and

• Manage and administer our communications with you.

We do not use your personal information for unrelated purposes.
 
Our lawful basis for processing your information
Under UK data protection law, we must have a lawful basis for processing your personal information.
When you contact us about our Pilates services, we rely primarily on Article 6(1)(b) of the UK GDPR – contract and steps taken at your request before entering into a contract. This allows us to use your information where it is necessary to respond to your enquiry and take steps at your request in relation to our services.
Where appropriate, we may also rely on Article 6(1)(f) – legitimate interests for purposes such as managing our business communications, maintaining the security of our website and systems, and keeping appropriate records.
We will only use your personal information for purposes that are relevant to the services we provide and in accordance with applicable data protection law.
 
Who we share your information with
We do not sell your personal information.
Your information may be processed by service providers that help us operate our website and communicate with you.
Our website is operated using Wix. Information submitted through contact forms on our website may be processed and stored by Wix as part of providing its website and form services.
Wix may process personal information on our behalf in accordance with its own privacy and data protection obligations. You can read Wix's privacy information on the Wix website.
We may also use an email service provider to receive and manage enquiries sent to us by email.
We only use service providers where necessary to operate our website, communicate with you and provide our services.
 
International transfers
Some of our service providers, including technology providers such as Wix, may process personal information in countries outside the UK.
Where personal information is transferred outside the UK, appropriate safeguards will be used where required by applicable data protection law.
 
How we store your personal information
Your information is stored using the systems and services we use to operate our website and manage our communications, including Wix and our email service.
We take reasonable steps to protect your personal information against loss, misuse, unauthorised access or disclosure.
 
How long we keep your personal information
We will only keep your personal information for as long as it is reasonably necessary for the purposes described in this policy.
Information submitted through a contact form will normally be retained for up to 2 years, unless we have a legitimate reason or legal obligation to keep it for longer.
When information is no longer required, we will securely delete or dispose of it where reasonably possible.
 
Your data protection rights
Under UK data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to correct personal information you think is inaccurate. You may also ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer personal information you have provided to us to another organisation, or to you, in certain circumstances.
You are not normally required to pay a charge for exercising these rights.
If you make a request, we will respond without undue delay and normally within one month, in accordance with applicable data protection law.
To exercise any of these rights, please contact:
Juliana Campos Pilates Studio
18 Egerton Gardens Mews, SW3 2EH
Email: julianacampospilates@gmail.com
Phone: 07528 270 382

Cookies
Our website is operated using Wix and may use cookies and similar technologies that are necessary for the website to function, remain secure and provide its features.
The website may also use optional cookies or similar technologies for purposes such as analytics or improving the website experience. Where consent is required for optional cookies, we will request your consent before using them.
You can manage your cookie preferences through the cookie controls provided on the website, where available.
How to complain
If you have any concerns about how we use your personal information, please contact us first:
Email: julianacampospilates@gmail.com
We will try to resolve your concern.
If you remain unhappy with how we have used your personal information, you have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk/make-a-complaint/
Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes to our services, website, technology or legal requirements.
The latest version will always be available on our website.

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